Access Services Program Manager - Spokane, WA job with Washington State University | 3213732 (2024)

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Job Details

Online applications must be received before 12:00am on:

September 16, 2024

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):1482-YN_ADMINPRO - Student Services Coordinator/Advisor 2Business Title:Access Services Program ManagerEmployee Type:Admin. ProfessionalPosition Details:

Summary of Duties:

Provide campus strategy and leadership for full accessibility accommodations for students with disabilities in classrooms, testing spaces, labs, and clinical environments pursuant to the Americans with Disabilities Act (1990) and Section 504 of the Rehabilitation Act (1973). Serve as a liaison between WSU Spokane Health Sciences colleges (Medicine, Pharmacy and Pharmaceutical Sciences, Nursing) and other programs. Review supporting medical and behavioral health documentation and conduct intake interviews with students to identify and assign reasonable accommodations. Ensure that technical standards of the colleges are met.

Develop and implement staff and faculty training on processes and policies.

The position directs the work of a technical services specialist, testing services and alternate print technology, and supervises part-time testing proctors. This position works with disability resources personnel university-wide on policy development, implementation, and interpretation and consults as necessary on individual student accommodations.

This position should be comfortable carrying out the Student Affairs values of collaboration, inclusion, innovation, empowerment, communication and compassion.

Duties and Responsibilities Include:

Determine Eligibility & Assign Reasonable and Appropriate Accommodations: 40%

  • Process and review applications from students requesting accommodations. Determine student eligibility for disability services by reviewing appropriate medical and behavioral health documentation.
  • Determine appropriate services and didactic, lab and clinical accommodations by reviewing disability documentation and conducting interviews with students to determine the functional limitations that the disability imposes and assign appropriate and reasonable accommodations to ensure that the Technical Standards of the colleges are met.
  • Conduct intakes with students to determine the functional limitations that the disability imposes and assign appropriate and reasonable accommodations to ensure that the Technical Standards of the colleges are met.
  • Lead the implementation of identified accommodations for students in collaboration with faculty, research labs, and clinical site staff. Ensure that confidentiality of protected health information is maintained.

Training and Outreach: 20%

  • Develop and implement training for faculty and staff regarding Access Services policies and processes including use of the MyAccess system and Faculty Portal.
  • Create and present ADA trainings and workshops to faculty, academic advisors and staff to further develop best practices to support students.
  • Assist in increasing understanding and awareness of the needs of students with disabilities by presenting or facilitating workshops/seminars for faculty, administration, staff, and tutors.

Administrative: 20%

  • Regularly review disability support services policies and procedures to incorporate current practices and regulations.
  • Responsible to evaluate and monitor disability compliance for WSU Spokane and WSU Yakima students to ensure compliance with ADA/ADAAA/Section 504 of the Rehabilitation Act and applicable Special Education laws and regulations as it relates to individuals with disabilities.
  • Responsible for ensuring that Disability Services complies with federal, state and university laws and policies.
  • Provide innovative and strategic leadership to oversee compliance with applicable legal requirements.
  • Maintain and track case files including, inputting notes, and documentation at various stages of the interactive process using the case management system (AIM). Abide by University regulations for establishing and maintaining confidential records.

Resource: 15%

  • Work collaboratively with faculty and staff across the WSU Spokane colleges and WSU-system.
  • Provide information and clarification regarding University Disability policies/procedures to students, faculty, and staff.
  • Assist students in resolution of personal and academic problems and crises by exhibiting excellent problem-solving, crisis-management, and listening skills to understand the student’s situation and assess how best to assist the student and providing guidance and support to help the student best address their disability related needs.
  • Assist students with managing grievances related to disability accommodations. Work with faculty, staff, administrators, and relevant offices to resolve grievance

Other: 5%

  • Maintain current knowledge in disability support services (DSS) regulations, laws, and industry practices and advancements, and participate in relevant professional training opportunities as budget permits.
  • Other duties as assigned.

Required Qualifications:

Positions require a Bachelor’s degree and three (3) years of professional work experience in student services or related education/experience. Experience leading or directing the work of others. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.

Additional Requirements:

  • Two years of full-time professional experience in higher education disability services.
  • Knowledge of federal and state laws related to providing disability accommodations in higher education and in compliance with ADA and Section 504 Rehabilitation Act of 1973.

Preferred Qualifications:

  • Master’s degree in Student Affairs, Rehabilitation Counseling, Psychological Counseling, Education or related field.
  • Demonstrated proficiency and familiarity with student information systems.
  • Experience working with individuals of diverse racial, ethnic, and cultural backgrounds.
  • Strong knowledge of cognitive disabilities, learning disabilities, attention disabilities, and
  • psychological disabilities.
  • Disability services experience in health sciences programs, including clinical and lab settings.
  • Understanding and experience with assistive and accessible information technologies, including
  • best practices such as Web Content Accessibility Guidelines (WCAG) preferred.

Additional Information:

Area/College: WSU Spokane
Department Name: Student Affairs
City, State, Zip: Spokane, WA 99202
Department Link: https://spokane.wsu.edu/studentaffairs/


Monthly Salary: $4,061.90 - $6,092.84; commensurate with qualifications and experience.

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position. Successful candidates typically begin up to mid-point of the salary range. For more information regarding Administrative Professional (AP) Compensation at Washington State University (WSU), please visit the following website: https://hrs.wsu.edu/managers/classification-compensation/ap-compensation-structure/.

Benefits: WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For additional information, please review the summary of benefits offered by WSU for administrative professional positions and Total Compensation.

Overtime Eligibility: Overtime eligibility will be determined based on final salary placement.
FTE: 100%
This is a Permanent position.

Posting Close Date: This position has been re-posted. Applicants must submit their completed application by Sunday, September 15, 2024 at 11:59 p.m.


Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

Applicants must upload the following documents to their online application.

  • Resume (required)
  • Cover Letter (required)

External candidates, please upload all documents in the “Resume/CV” section of your application. Internal candidates, please upload all documents in the “Resume/Cover Letter” section of your application.

Documents may be submitted in one file or separate files. Applicants are encouraged to upload as a PDF if possible. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

Applicants will be requested to provide contact information for professional references within the online application.

Time Type:Full timePosition Term:12 MonthWASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Notice of Non-Discrimination

WSU prohibits sex discrimination in any education program or activity that it operates complaint with Title IX. Inquiries regarding Title IX and reports of sex discrimination can be directed to the WSU Title IX Coordinator. More information on WSU’s policies and procedures to respond to discrimination and harassment are available here: Nondiscrimination statement.

Organization

Working at Washington State University

Founded as the people’s university, WSU embraces its land-grant heritage, seeking to transform lives through education, research, and community engagement and service. The University has been delivering life-changing knowledge and discoveries to the state, region, nation, and the world for nearly 130 years. WSU enjoys productive partnerships with major industries in the state, including agribusiness, aerospace, health care, software, technology, and construction. The colleges at WSU Health Sciences Spokane have formed robust partnerships across the state of Washington, both with large medical centers and hospitals, as well as a variety of rural and community hospitals and clinics.

WSU is Washington’s land-grant university with campuses located statewide in Everett, Pullman, Spokane, Tri-Cities, Vancouver, and online through the Global Campus. WSU also has research centers located throughout the state and extension offices in every county.Learn about WSU’s statewide reach.

WSU employees promote academic excellence and innovative research with nationally recognized academic programs, renowned professors, students who make a difference, and vibrant communities.

WSU offers staff and faculty a comprehensive benefits package as well as professional development and a host of work/life quality programs.Explore WSU’s benefits.

Review the application instructionsfor instructions and tips on using the WSU Jobs site and applying for jobs at WSU.

WSU is Washington’s land-grant university with campuses located statewide in Everett, Pullman, Spokane, Tri-Cities, Vancouver, and online through the Global Campus. WSU also has research centers located throughout the state and extension offices in every county.Learn about WSU’s statewide reach.

WSU employees promote academic excellence and innovative research with nationally recognized academic programs, renowned professors, students who make a difference, and vibrant communities.

WSU offers staff and faculty a comprehensive benefits package as well as professional development and a host of work/life quality programs.Explore WSU’s benefits.

Review the application instructionsfor instructions and tips on using the WSU Jobs site and applying for jobs at WSU.

Diversity Profile: Washington State University

As a land-grant institution, diversity, equity, and inclusion serve as core values and beliefs of Washington State University (WSU). At the university, college, or department level, WSU is committed to fostering open, proactive dialogue to create a more inclusive culture at all its locations including the five physical campuses and its online Global Campus, as well as its 39 Extension offices, four research centers, and 25 small business development centers.

Core Belief

WSU is committed to achieving an ethical and socially just society for all. Instituting social change on a large scale begins at home with system-level policies that actively promote equity. The University is committed to diversity, equity, and inclusion throughout every aspect of its statewide system. We strive to create a climate that enables underrepresented students, faculty, and staff to thrive in communities that foster a sense of belonging in a culture of inclusion. The ultimate goal? Creation of institutional culture in which inclusion and equity are the norms, a model that helps move the world toward a place in which all people are treated with dignity and respect.

Core Value

Equity, diversity, inclusion, and belonging. Promotion of an ethical and socially just society through an intentional commitment to equity, diversity, and inclusion.

WSU’score ideologycan be found in its System Strategic Plan.

WSU’s Student Body

WSU's student body statewide is ethnically diverse: 31 percent of our students are underrepresented minorities, and first-generation students represent nearly 33 percent of the total enrollment. About 15 percent of WSU students hail from outside the state of Washington and about 7 percent are international students. System-wide enrollment reached a record 31,607 students in fall 2019.

Associate Vice Provost for Inclusive Excellence Recently Announced

Dr. Lisa Guerrerowas recently named associate vice provost for inclusive excellence. Guerrero has been an active advocate for diversity and inclusion since joining the WSU faculty in 2004. She is currently a professor of Comparative Ethnic Studies in WSU’s School of Languages, Cultures, and Race. She will maintain her faculty position, while serving as associate vice provost in a half-time appointment.

Dr. Guerrero will provide leadership to academic affairs in implementing WSU’s commitment to equity, diversity, and inclusion. She will help to identify and implement best practices and evidence-based approaches in faculty hiring, tenure and promotion, research support, faculty retention, teaching and mentoring, and curriculum planning. One of her first areas of responsibility will be to oversee theRacism and Social Inequality in the Americas faculty cluster hire programfor Fall 2021.

Representative Affinity Groups

Representative affinity groups within the Washington State University system include the following:

WSU Resources and Offices

WSU Human Resource Services supports a climate of integrity and equity that actively reflects open, respectful dialog. Additional resources are available on theHuman Resource Services website.

Access Services Program Manager - Spokane, WA job with Washington State University | 3213732 (2024)
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